Microsoft 365

Microsoft 365 is the productivity cloud designed to help you pursue your passion and run your business. More than just apps like Word, Excel, PowerPoint, Microsoft 365 brings together best-in-class productivity apps with powerful cloud services, device management, and advanced security in one, connected experience.

Use professional email and calendaring to reach customers and coworkers wherever work takes you.

Store, access, and share files from anywhere with 1 TB of online storage per user.

Keep your team on the same page with group chat, online meetings, and calling in Microsoft Teams, the hub for teamwork.

Help protect your employees, your data, and your customer information with advanced security and device management.

Some Office 365 plans are now Microsoft 365 plans. New name, same great value, same price.

• Office 365 Business Essentials is now Microsoft 365 Business Basic
• Office 365 Business Premium is now Microsoft 365 Business Standard
• Microsoft 365 Business is now Microsoft 365 Business Premium
• Office 365 Business is now Microsoft 365 Apps for business
• Office 365 ProPlus is now Microsoft 365 Apps for enterprise

Microsoft changed the name to be more reflective of the range of features and benefits in the subscription.  Microsoft 365 includes everything you know in Office 365, including best-in-class Office apps, intelligent cloud services, and advanced security.

No, there are no price or product changes for small and medium business plans. The same plans are available, only with updated names.

No action is needed from you. Your Office 365 subscription will automatically be renamed to Microsoft 365. You will see the name of your subscription update to the new name across your Admin Portal and monthly billing statements.

All Microsoft 365 and Office 365 services are available with a 99.9% uptime, financially backed service guarantee.

Subscribers can install Office apps on up to five PCs or Macs, five tablets, and five mobile devices. You can count hybrid Windows devices, such as the Microsoft Surface Pro, as either a PC or a tablet.

You can compare options using this link: The Modern Work Plan Comparison Guide

• Yes. You can include a professional custom email domain as part of your Microsoft 365 subscription or leverage an existing domain registered through another provider. See frequently asked questions about domains in Microsoft 365.

Yes. If you purchase Microsoft 365 licenses for the accounts you create during your free trial, the information and configuration for these users' accounts will remain intact. Once your free trial expires, you will have an additional 30 days to purchase Microsoft 365 before your account information is erased. Once your trial account information has been erased, it cannot be retrieved.

Your Bandras 365 dedicated consultant provides step-by-step guidance. In just a few quick steps you can sign up for Microsoft 365, set up your organization's domain name and add user accounts, install Office apps, and move your existing email to Microsoft 365.

Microsoft 365 subscriptions bought through Bandras 365 come with 24/7 phone and web support. There are additional support options depending on what stage of the decision to upgrade to Microsoft 365.

The Office apps that you install on your PC or Mac such as Word, Excel, PowerPoint and Outlook are available to you when you are not online.

With OneDrive in Microsoft 365, you get file storage that you can access when offline. When you make changes while offline, they will be sync’d to OneDrive and across the rest of your devices when you reconnect.

With Outlook, you can read emails already delivered to your inbox or draft new emails and meeting requests. Your inbox and outbox will sync across the rest of your devices when you reconnect.

Yes. You can transition your account to a different plan as the needs of your business change.

Yes, you can mix and match Microsoft 365 plans. Please note that there are some license limitations at the plan level. The Microsoft 365 Business Basic, Apps for business, Business Standard, and Business Premium plans each have a limit of 300 users, while the Enterprise plans are for an unlimited number of users. For example, you can purchase 300 Business Premium seats, 300 Business Standard seats, and 500 Enterprise E3 seats on a single tenant.

Many customers purchase a business SKU and then depending on their need they can choose to buy any number of add-on Microsoft 365 and Office 365 Services to round out their Microsoft 365 or Office 365 implementation.

Customers with Microsoft 365 E3 subscriptions are eligible to purchase Microsoft 365 E5 compliance and Microsoft 365 E5 security as add-ons to their Microsoft 365 E3 subscriptions.  Depending on the subscription level, customers can also combine their Microsoft 365 Enterprise subscriptions with plans and add-ons from Azure, Dynamics 365, Enterprise Mobility + Security, and Office 365.

You can cancel your subscription at any time.  However, depending on the product and the type of subscription you have, there may be a penalty for cancelling before the end of your contract.  For subscriptions with a monthly commitment payment, there is no penalty for cancelling your contract at any time.  Annual commitment subscriptions that are paid month to month may incur some penalties if cancelled early.  Annual commitment subscriptions that are paid up front do not receive a refund if cancelled prior to the full contract period.  Read the complete Microsoft Online Subscription Agreement.

Your data is yours. If you decide to cancel your Microsoft 365 subscription, you can download your data—for example, your email and documents on team sites—and save it to another location. You should save your data before you cancel. After you cancel your subscription, data associated with your Microsoft 365 account will be available to your administrator(s) in a limited function account for 90 days.